We Got your Back with a 3-year residential warranty.

We are going to make it right, one way or another!

In the rare event your HillBarrow becomes defective due to faulty materials or workmanship within three years, (Residential Use Only, Two Year Commercial) from the original date of purchase, we guarantee to:

Offer a full refund, shipping costs not included or,

- Replace or repair all defective parts, free of charge, or,
- Repair products free of charge, or,
- Replace the unit with a new or re-conditioned unit while reimbursing shipping expenses involved with transaction. 

Your warranty is subject to the following conditions:

- Battery packs and chargers are guaranteed for a three year period only, regardless of any online registrations or promotions: two years for commercial use.
- The tool has not been misused, abused, neglected, altered, modified, or attempted to be repaired in any way by purchaser before contacting and reporting the problem to a authorized "HillBarrow" associate 1st and foremost.
- Only genuine HillBarrow accessories and parts have been used on or with the product.
- The tool has been subjected to fair wear and tear.
- The tool has not been used for rental purposes.
- The tool has not sustained damage through foreign objects, liquids, rust formation due to neglect, or by forms of storms or any other natural event(s).

Your warranty does not cover:

- Obvious abuse, neglect, accidents, alterations or repairs done by anyone outside of American Pride Technologies, LLC. unless the problem was reported previously and repairs were approved and recorded by an authorized "HillBarrow" associate before-hand.

Additional Limitations

Any implied warranty granted under state law, including warranties of merchant-ability or fitness for a particular purpose, are limited to three years residential, two years commercial, from the original date of purchase. The manufacturer is not responsible for direct, indirect, incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

The manufacturer declines any responsibility in regards to civil liability arising from abusive use, alterations, customization's that are not in conformity with proper use and maintenance of the machine as described in the operator’s manual.

After the purchase, the manufacturer recommends proper and common sense maintenance of the machine and to read the operator’s manual before using the machine and thereafter for proper maintenance instructions.

The American Pride Technologies, LLC Company warrants to the original purchaser (user) that all batteries and battery packs shall be free from defects in material and workmanship for a period of 36 months from date of receipt. For Example: If the American Pride Technologies Company determines a battery to be defective, we will ship replacement(s) without charge. All battery and battery pack warranty claims are subject to the following conditions and limitations:

Conditions and Limitations

1. The battery(s) shall be the proper size, design, and capacity for the application. Failure to use the proper battery for the application will void any and all warranties.

2. The battery(s) shall be handled, stored, and installed properly. Batteries must NOT show signs of neglect from being stored in the direct cold and/or hot weather when not in use for prolonged periods of time. Final installation shall be completed no more than within six months from the date of receipt.

3. The battery(s) shall be operated in conjunction with a current limited, constant voltage charging system, and otherwise operated and maintained in accordance with instructions.

4. The user shall permit examination of the battery(s) by an American Pride Technologies representative by shipping the batteries back to us for warranty claim examination.

5. Only the remaining unused portion of the original battery's warranty shall apply to the replacement battery.

6. This warranty is void if the battery(s) is subject to misuse, abuse, visible physical damage, alterations, customization(s) of use on anything other than a 6 cubic foot wheelbarrow, or if the battery becomes unusable due to fire, wreckage, flooding, freezing, or by any other natural monstrosities.

7. The above stated warranties are in lieu of all other warranties, expressed or implied, including, without limitation, any implied warranty of merchantability or fitness. In no event, shall The American Pride Technologies, LLC. Company be responsible for any incidental injuries or events & shall not be liable for any defects in, or any breach of contracts relating to the quality or performance of the above equipment under any theory of law.

8. These limited warranties apply only to the original purchaser (user) and are non-transferable.

9. The user shall promptly notify The American Pride Technologies Company in the event of an alleged defect. To file a warranty claim for any SLA battery or battery pack, the customer must "Contact Us" via e-mail or by phone through the HillBarrow.com website during the hours of 9am-5pm EST with the following information and American Pride Technologies will then contact you via phone with follow-up instructions within 8-24 hours thereafter:

Conditions and Limitations

- All replacement parts shall be the proper size and design for the application. Failure to use the proper battery charger for the application will void any and all warranties.
- The user shall permit examination of ANY and ALL parts in question by an American Pride Technologies, LLC representative.
- Only the remaining unused portion of the original battery charger’s warranty shall apply to the replacement battery charger.
- This warranty is void if the battery charger is subject to misuse, abuse, visible physical damage, alterations, customization's, or if the battery charger becomes unusable due to fire, wreckage, flooding, freezing, or any other acts of natural monstrosities.
- The above stated warranties are in lieu of all other warranties, expressed or implied, including, without limitation, any implied warranty of merchantability or fitness. In no event shall The American Pride Technologies LLC Company be held responsible for any incidental or consequential damages or loss. As stated herein, The American Pride Technologies LLC Company shall not be liable for any injuries, defects in, or any breach of contracts relating to the quality or performance of the above equipment under any theory of law.
- These limited warranties apply ONLY to the original purchaser (user) and are NOT transferable.
- The user shall promptly notify The American Pride Technologies LLC Company in the       
event of an alleged defect, being prepared to give details of the problems you're experiencing with your item. We will then e-mail you an R.M.A. (Return Merchandise Authorization) number so that you may ship your item back to us to inspect, analyze, access, and execute upon properly thereafter.